Quantcast
Channel: Tech Support Guy - Windows 8
Viewing all 2765 articles
Browse latest View live

Flash game problem in windows 8/8.1

$
0
0
If this is in wrong location please move!

I am working on a Dell all in one computer running Windows 8/8.1. The Owner says up to 2 weeks ago her computer was working fine. Then she was not able to play her yahoo. games, when you attempt to play you get a black box with what appears to be a loading indicator that spins a couple of times then disappears the black box does not. The next thing that happens is the game appears to load but looks like it ran out of web page. You can hear the game sounds and use any visible buttons that are visible. This situation is a real pain in the tush! What I have done so far, Fresh install win. 8/8.1 totally updated. Also my grandsons windows 8.1 laptop has the exact same problem. Help PLEASE!!!

Solved: Windows 8 reinstallation

$
0
0
Hello,

My OS is pre-installed with Windows 8.1 in the factory,i have too many errors.

i want to reinstall it but i have no disc nor the key

Help ! (sorry for the english)

desktop icon text in Windows 8-1

$
0
0
In WindowsXP, the white text below the desktop icon is superimposed on a small black field. In Windows 8, the text is also white, but with a black "shadow" instead of the black field, Depending on where on my desktop picture that icon is located, that text is hard to read. I did enlarge it to 125%, with middling results.

Can I insert a uni-colored (preferably black) field below the icon texts?

Attached Thumbnails
Click image for larger version

Name:	desktoptext.JPG
Views:	N/A
Size:	14.8 KB
ID:	237599  

Making MS Outlook default email program

$
0
0
OK, when I open a folder of pictures, I select them, right click and choose SEND TO> MAIL RECIPIENT, it resizes the pics but I do not get a new email window popping up with the reduced pics attached. I'm pretty sure MS Outlook is configured as my default email program in the control panel so why isn't it working?

Can't sign in to Microsoft accts.

$
0
0
I have an old Microsoft Acct which I forgot about and when I got a new PC 2 weeks ago, tried setting up a new Microsoft Acct, new password, etcc. Now neither account is working, !) How can I either: destroy accts n. 1 and 2 and start a completely new one or 1) change names on act. n.2?

2) How can I send photos to a friend's email from my Microsoft acct--do I have to get an Outlook profile? If so, why? I use gmail.

3) And how do I create a link to photos from my Microsoft account--must I have a Microsoft account?

All help appreciated, please don't be snarky.

Windows 8.1: Unable to make Disk Partition

$
0
0
I have been on a few websites and they all seem to give me the same directions on how to make a partition. Well, these directions are not working for me.

Normally, you would be able to right click a partition and choose "New Simple Volume", but I am not given that option. I want to install an new OS (Linux Fedora) onto the partition so I can dual boot from 8.1 to said OS.

If anyone has any idea as to what I should do please help. Thanks.

Microsoft powerpoint Viewer 2007

$
0
0
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Pentium(R) CPU 2020M @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 6026 Mb
Graphics Card: Intel(R) HD Graphics, -1984 Mb
Hard Drives: C: Total - 476587 MB, Free - 304323 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: Bitdefender Antivirus Free Edition, Updated: Yes, On-Demand Scanner: Enabled




I get below message whenever I try to play a power point show. I have installed and uninstalled the viewer numerous times but still get the message.


Microsoft powerpoint Viewer 2007


usage


/extract path, extracts the package to the path folder


/runs the package in silent mode


/?shows this help message





 


When I go to default programs,


.pps is set to power point viewer.exe

When I go to my inbox under left hand side of screen it pops up that something is wro

$
0
0
My face book page runs slow,I have windows 8.When I go to my inbox in left hand side where it says compose inbox drafts then it has more well below it and my symbol I have these words that pop up.Something is wrong.Then the words disappear Now all my inbox notices are coming in as marked important with the yellow flag on I did not mark them.I have tried some of the get it free and freebies sites but was getting way to many posted to my site I unsscribed them.I got my laptop about 8 months ago my kids have taught me some.I have already downloaded a lot of infections and took my laptop to a level 5 tech that save my stuff cleaned everything deleted a lot then put everything back on my laptop.It run like brand new.Should have left the win this and other free stuff alone.Oh I also got a guy to get in touch with me trying to get me to send him money that I won 150 thousand bucks.Just made some mistakes entering different things and trying to do some research on my health issues.I am 52 years old and as you figured out this is my first time on the internet.I am a work in progress as my kids would say

New motherboard and now windows is acting screwy

$
0
0
Hello everyone. I'm sorry if this is the wrong section to post this in.

I just recently got a new MSI motherboard and ever since then, windows has been acting very wacky.

Most notably, it runs extremely slow, it tells me windows is not validated, windows explorer crashes every now and then and I can't load anything from a USB drive or a CD. So therefor I can't even use the driver cd that the motherboard came with. And when I try installing them from the website, I get a "fatal error".

My cousin informed me that it's wise to reinstall windows since the motherboard is new, but I can't even get it to boot from the windows cd. When I'm at the boot screen, I select the option for it to boot from the DVD drive, but it just simply boots the hard drive like it usually would.

Could anyone offer me some suggestions please?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-4150 CPU @ 3.50GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 8135 Mb
Graphics Card: NVIDIA GeForce GTX 580, 1536 Mb
Hard Drives: C: Total - 1430696 MB, Free - 969633 MB;
Motherboard: MSI, Z87-G41 PC Mate(MS-7850)
Antivirus: Windows Defender, enabled

2hrs & Microsoft tech couldn't fix App Store Error

$
0
0
I was just on with a Microsoft tech. He took over my pc for over 2hrs & couldn't fix my App Store Error Code 0X8009604. He had me open a new Microsoft acct & same prob. I ran the troubleshooter & 2 things were checked green that they were fixed. Something about a Windows Update Error. I can't view it now because I'm on this "new" acct. He finally disconnected after the last restart he did so now I have no idea what to do. I guess I could live without using the store but my Dell desktop is only 4 months old & not only can I not use the app store but I'm also getting gray screens on both Firefox & Explorer on random websites. I take a lot of surveys & have for many years & never had a problem until the last month or so. One site says Page Not Found for EVERY link they send me, another says NoEndUser or something like that in the tab label, & other random sites say GIF IMAGE 1 X 1 Pixel in the tab label. I've searched for weeks on many different sites & I can't find anything that can help me. Also, when I'm on this new acct, my system is running very slow & when it asks for my password to allow something it tells me it's wrong which I know it's not. So I'd appreciate any help from anyone! Again, I have Dell desktop running Win 8.1. :confused: Just tried accessing the survey site that was a gray screen lately, it works on this new microsoft acct. Can anyone please tell me what to look for to fix so it'll work on the other acct?? Thanks

VHD vs Partition

$
0
0
Q1. What are the advantages / disadvantages of creating a Virtual Hard Disk (VHD) as opposed to creating a Partition..?

Q2. Typically, under what circumstances would one recommend creating a VHD or recommend creating a Partition..?

Q3. Given the low cost of external HDD's and high-capacity Flash drives, are there still meaningful and practical benefits to VHD technology..?

T.

How to Set Up Email in Microsoft Outlook for Windows 8.1

$
0
0
Microsoft outlook has become a too important part of today’s era that has totally given the new platform in the business world to do their business just only with the help of Microsoft Outlook. Microsoft is basically used as the great email application that also include a task manager, calendar, notebook, contacts and web browsing which really advances your email application that is very much beneficial for the business person, so it is too important for everyone to be updated with the latest version of windows. So the Microsoft has presented the live mailing app style through which one can easily set up their email in window 8.1.

Window 8.1 has advances the mailing app that has made the users to manage and configure their email account of google, yahoo, hotmail, rediffmail, etc. and many other for multiple task, such as for sending and receiving mail, creating reminders, sharing and attaching various documents or links, network upgrading, online meetings and many other tasks.
So, if you do not want to go away from outlook as your email communication then you can easily set up your Microsoft outlook email with the smart version of Window 8.1 in a quite simple way. You just only have gone through the instruction as below:

Step 1

Click over the window 8.1 mail app that seems as the mail icon on the home screen then Window Mail app gets open.

Step 2

If it is your first time that you are setting your mail then you will see the “Add an account option” over the screen. Click on “Add an account” then “outlook” and if you are not getting this option, then get the “Charms bar” by pressing combined “Window + C” with the keyboard. At the charms bar, click over “Settings” then “Accounts” and then “Add an account”.

Step 3

Now on the “Add an account” of outlook screen your email address and password is entered and then “Connect button” is clicked. Now your mail app takes some times to find an email server setting that automatically injects your email and password. If your email account successfully gets configure, then it will tend to click over “Finish button”.

Step 4

Now, after clicking “finish” your changes will be saved and now you can easily use your Outlook mail account. Now your mail app will automatically get connected with hotmail or many other mail contacts, that directly reach to the calendar apps and to the people that always keeps you updated from various social sites.

Step 5

In the case if your mail app does not complete your account configuration successfully, then it presents in front of you two options that are “What other things one need to know?” or keep your PC secure. So if you are facing the first option, then go through the instructions shown over your screen for changing the settings or to get more detail of your app and if you faces the second option then click over “Enforce these policies”.

Step 6

In the case if you wish to make your outlook setting more advance, then get “Charms bar” through step 2 process and then go to “settings” then go to “Accounts” and finally click your email account. Now you can change your settings and save them.

If you want to use the POP3, IMAP, HTTP or any other account, then always be alert that you enter correct server setting in your required field and if you faces any problem then you may contact your service provider of email to get the appropriate setting with the details of your email id.

So all the above steps are quite simple and the best procedure to set up your email in Microsoft outlook for Window 8.1 version through which you can easily keep yourself updated that is very much beneficial for an organization or an individual to get superfast services with latest update.

About us
My name is Joe Hary, I am a professional writer and owner mega it support, I am writing for my Business, technology blog and I’m trying to grow it by reaching out to the quality websites like Entrepreneur I've been reading your site for a long time and signed up and I’m a big fan of your articles.

Removable disk cannot be removed

$
0
0
I am running Windows 8.1 & recently noticed that I have 4 removable drives listed in Windows Explorer that do not exist. They are all generic with names Compact Flash, MS/MS-PRO, SD/MS-PRO & xD-Picture. I realize that they are likely from devices I ran once through my USB port but I really don't even know what they refer to. EG: what is xD-Picture? I want to get rid of them & have removed them using disk manager but they keep coming back.
I was not able to find anything on TSG that referred to my problem.
Help!

Bluetooth Problems since update to 8.1

$
0
0
Since updating to 8.1 my phone will pair with my computer but cant play music from phone to computer. The bluetooth screen on computer shows paired but also shows and x on the icon. Tried couple of things , updating drivers and it says they are fine, also went into power management and disabled the portion where computer could disable device. Wish I had 8 back.

Thanks
Jerry

RunDLL ???

$
0
0
I turned on my Asus notebook series 64 bit windows 8 and a popup came on screen saying
. "There was a problem starting
C:\Users\john\AppData\Local\ARCADE~1\CATHEL~1.DLL
The specified module could not be found
PLEASE TELL ME HOW I CAN FIX THIS

A Real Crisis, Desperately need help!!!!

$
0
0
I have been using and compiling my job information in an Apache 4 spreadsheet. My computer ran into problems and I had to format the drive and reinstall windows 8. I had been working previously in windows 8.1. Before the format I thought I had transferred my spreadsheets to my flash drive but accidentally only transferred the "Shortcut" to my spreadsheets.
I have gotten the trial version of EaseUS Data Recovery hoping that I could recover the apache spreadsheet file and am running it now trying to find the windows.old.000 file with which I hope to be able to install and retrieve the lost file.
It would be an ODT file format "I think." I am not certain what else I should be looking for in the recovery information when the process is complete that might help me to save myself. I don't even know if what I am trying to do is possible or if so what I should do. If anyone can provide advice or instruction it would literally be a Job saver!!! Thank You!

Solved: Copy of Windows 8

$
0
0
I'm a tech who does PC 101 type service. There are times when I need to reinstall an OS. So I created a Universal Microsoft Windows Installation DVD / USB for Vista and Win 7 in both 32 bit and 64 bit versions.

This is for people who don't have a recovery DVD and you have to replace their HD. So all I need is windows and use the customers legal key and now I can reinstall the OS.

But I can't find Windows 8 or 8.1 to do the same thing. I called Microsoft last week and talked to an American (anybody I've talked to since I can barley understand) who knew exactly what I needed but he said he was out of them.

He told me that they sold these copies of Windows for $15.00 a piece and all I needed was two of them (one 32 bit and other 64 bit) because the key would unlock what ever version I needed. He told me to check back with him in a week to see if new copies arrived but now I can't find him and nobody knows what I'm talking about when I call back.

If the PC makers would put the recovery DVD in with the new PC this wouldn't be a problem. And sometimes you can't get to the recovery partition on the HD. And the people I do work for tell ya to bring your own recovery DVD's but don't tell ya how to get them.

I'd appreciate any suggestions.

Thanks in advance!

windows recovery

$
0
0
I have a hp 2000 notebook that ive did a minimal image restore and it now will only click on and off repeatdly with a little box saying hp notebook with the time and date with an ok button

Start-up time and WAN Miniports

$
0
0
Don't know if these problems are related but I was uninstalling some software from my HP laptop, noticed error messages on four WAN Miniports not operating correctly (error 31), then reboot went from excellent to 3+ minutes of dark screen before startup.

----------------

Device Manager screen shot: http://screencast.com/t/WyIPjKFs

System Information screen shot: http://screencast.com/t/gAWi3Tqg0

----------------

Four former WAN Miniports are now MS KM-TEST Adaptors because I don't know what I was doing when following an online fix-it guide after the miniports all stated they weren't working and the auto-driver updates would simply say they were up-to-date.

Luckily my computer continues to work fine but the 3+ minutes of black screen between initial Start screen to Desktop and loading of programs is of concern.

Programs being uninstalled were Andy (http://www.andyroid.net), WhatsApp for Android on my PC as an Andy add-on, and HMA Pro VPN (https://www.hidemyass.com)

Any assistance is appreciated.

Unknown driver

$
0
0
PCI simple communications controller driver is not available.. need help please
im using windows 8.1 pro x64
Viewing all 2765 articles
Browse latest View live




Latest Images